Mahmood Al Bastaki
COO & Board Director, DT World
Chairman of Board, Dubai Trade
Leading DT World's efforts to become a world leader in trade facilitation through the impactful application of technology, Mahmood Al Bastaki has played a major role in the advancement of e-business in the Middle East region.
An expert in e-governance solutions, Al Bastaki served as Chief Executive Officer (CEO) of Dubai Trade before taking up his current position as the Chairman of the Board for Dubai Trade and Chief Operating Officer of DT World, an entity that is aiming to digitize the cargo flow information across global supply chains.
Al Bastaki is also the former Acting Director of E-Services of the Dubai E-Government where he formulated the then E-Government Strategy. He managed critical projects such as the governmental Electronic Payment Gateway “ePay”, Unified Contact Center “AskDubai”, and Web Hosting and Management Platform “eHost”
Al Bastaki was appointed an Advisor for the Dubai Expo 2020 bid team. He is a Member of the Board of Directors in the International Chamber of Commerce - UAE and Former Chairman of the Customs & Trade Facilitation Commission. He is a Member of The UAE National Committee of World Trade Organization. He was the president of the Chartered Institute of logistics and Transport - UAE Board of Trustees.
Al Bastaki is a graduate of Mohammed Bin Rashid Leadership Development Program & Dubai World Leaders Program in association with Wharton School of Government in Pennsylvania, USA. He holds a Bachelor’s degree of Science in Electronics Engineering Technology from the University of Arkansas in Little Rock and a Master’s degree in Electrical Engineering from Oregon Graduate Institute, USA.
Ravi Kumar
Senior Manager, Product Management, DT World
Fayez Maarrawi
Senior Manager, Business Development, DT World
Fayez is currently the Senior Manager of Business Development in DT World, a subsidiary of the global trade enabler DP World. He is responsible for penetrating new markets around the world with Dubai’s trade facilitation model, which integrates innovative processes and technologies to make trade easier, faster and cost effective. Part of his responsibilities in this role is setting up new business ventures in different countries around the world, and designing their organization structures, strategies, business plans and every aspect of their operation models.
Prior to DT World, he was the Head of Commercial in Dubai Trade, the single window for trade in Dubai. In this role, he led organization’s efforts to enrich its portfolio of products and services and grow its revenue and profitability, while maintaining the highest levels of customer satisfaction.
He formerly headed Dubai Trade Operations, where he was responsible for managing the core business operations to ensure the highest levels of service excellence through managing the Information Technology, Customer Support and Training activities; and planning, managing, and bearing responsibility for the company’s technology assets and investments.
He had previously worked for Dubai E-Government (currently Smart Dubai Government) where he looked after enhancing the Usability of e-services and developing the core building blocks of the government’s online channels including Web Portals, Content Management, and Hosting systems.
Fayez started his professional life back in 1989 as an entrepreneur investing in a handful of startup ventures working in IT Hardware and Networking, Software and Web Development, Graphic Design and Publishing, Training, and Bookselling.
He holds a bachelor’s degree in Mechanical Engineering from the University of Damascus, and possesses interests in writing, volunteering, and politics.